Terms & Conditions

1. General terms and acceptance

These Terms & Conditions apply to your use of the Topspin Casino website, account services, games and related features. They form a legal agreement between you and the operator of the website. If you do not agree with any part of these terms, you should not create an account, deposit money or use the services.

The terms should be read together with any game rules, promotional terms, privacy information, responsible gambling guidance and other notices displayed on the website. Where a specific promotion or game has additional conditions, those conditions will apply to that promotion or game. If there is an inconsistency, the specific terms may take priority for the relevant activity.

You are responsible for reviewing the current version of these terms before using the website. Topspin Casino may update, replace or amend these terms from time to time. Changes may be made to reflect legal requirements, changes to the services, security needs or operational matters. Continued use of the website after an update means that you accept the revised terms.

• You must use the website honestly and for lawful purposes.
• You must provide information that is accurate, complete and kept up to date.
• You must not use the website in a way that could damage its security, availability or reputation.
• You must comply with all applicable laws and regulations in the place where you live and access the services.

2. Eligibility and account responsibilities

You must be at least 18 years old to use the gambling services. You must also be legally permitted to participate in online gambling from your location. Topspin Casino may restrict access where participation is not permitted or where it is unable to meet applicable legal, regulatory or operational requirements.

Only one personal account is permitted for each player unless the operator expressly agrees otherwise. An account must be opened in your own name and may not be sold, transferred, rented or made available to another person. You must not create an account for someone else or allow another person to use your login details.

You are responsible for keeping your username, password and other account information confidential. Tell the operator promptly if you believe that your account has been accessed without permission, your login details have been lost or any account information is incorrect. Activity completed through your account may be treated as activity authorised by you unless the operator has been notified of a security concern.

Account registration and continued use may be subject to identity, age, address, payment method and source-of-funds checks. You agree to provide reasonable information and documents when requested. Checks may be performed before or after a deposit, withdrawal or other account activity. Failure to complete a required check may result in restrictions, delayed processing, suspension or closure of the account.

1. Do not open an account if you are under the required legal age.
2. Do not open an account while self-excluded or otherwise restricted from gambling.
3. Do not use another person's payment method without proper authorisation.
4. Do not attempt to avoid verification, account limits or responsible gambling controls.

3. Deposits, withdrawals and games

You may only deposit funds using payment methods made available through the website and that you are authorised to use. Deposits must be made for genuine recreational play and not for unlawful purposes. The operator may refuse, reverse or review a transaction where there is a security, fraud, compliance or payment concern.

You should only deposit money that you can afford to lose. Your bank, card provider or payment service may apply its own fees, restrictions or processing times. Topspin Casino does not control the policies of third-party payment providers. You are responsible for checking the amount and status of each transaction and for notifying the operator of any apparent error.

Withdrawal requests may be subject to account verification, payment checks, applicable wagering conditions and other reasonable security procedures. Withdrawals will generally be returned through an approved method and may need to be returned to the original payment source where appropriate. The operator may request further information before releasing funds, particularly where activity requires review.

Games are offered subject to their displayed rules and availability. Results generated by the relevant game system are final, except where an obvious technical error, system fault or other material issue is identified. If a game is interrupted, the operator may investigate the affected play and take reasonable steps to correct the outcome in accordance with the applicable game rules.

You must not exploit a fault, error, vulnerability or pricing mistake. You must not use automated software, bots, scripts, devices or strategies designed to interfere with the normal operation of the website or gain an unfair advantage. Any suspicious activity may be investigated, and affected transactions or winnings may be withheld or reviewed where permitted by law.

4. Promotions and responsible gambling

Promotions, bonuses, free play and other offers are subject to their own promotional terms. These terms may set out eligibility requirements, qualifying activities, expiry conditions, contribution rules, withdrawal conditions or other restrictions. You should read the complete terms of an offer before accepting or using it. If you do not meet the stated conditions, the offer may not be available or any associated benefit may be removed.

Unless expressly permitted by the relevant offer, you must not claim a promotion more than once, use multiple accounts to obtain an advantage, or act together with another person to manipulate promotional conditions. The operator may cancel or amend an offer where there is misuse, technical error, suspected fraud or a requirement to do so under applicable rules.

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you play, keep track of your time and spending, and avoid gambling when you are upset, tired or under the influence of alcohol or other substances. Never chase losses and never borrow money to gamble.

• Use available deposit, spending, time or loss controls where suitable for you.
• Take regular breaks and stop playing when gambling is no longer enjoyable.
• Ask for help if gambling is affecting your finances, relationships, work or wellbeing.
• Use self-exclusion or account restrictions if you need a break from gambling.
• Seek independent support from an appropriate Australian gambling help service if you are concerned about your gambling.

Requests for self-exclusion or account closure should be made through the available account or support channels. A restriction may prevent access for the relevant period, but you remain responsible for complying with the restriction and must not attempt to open or use another account during it.

5. Privacy, suspension and legal information

Personal information is handled in accordance with the Topspin Casino Privacy Policy. Information may be collected and used to provide the services, verify identity and age, process payments, prevent fraud, meet legal obligations, support responsible gambling and protect the website. Further information about the types of information collected and your available privacy rights is set out in that policy.

Topspin Casino may suspend, restrict or close an account where it reasonably considers that these terms have been breached, information is inaccurate, activity is unlawful or suspicious, a payment has been reversed, a responsible gambling concern exists, or an applicable legal or compliance requirement applies. Closure or suspension does not automatically remove any rights or obligations that arose before the action was taken.

The website and its content are provided subject to availability. The operator will take reasonable steps to maintain the services, but access may be interrupted for maintenance, technical problems, security reasons, third-party failures or events outside its reasonable control. Nothing in these terms excludes or limits a right or remedy that cannot lawfully be excluded or limited under applicable Australian law.

You must not copy, reproduce, modify, distribute or commercially exploit website content without permission. Trade marks, branding, software, text, graphics and other materials remain protected by applicable intellectual property laws. You receive a limited, personal and non-transferable right to use the website for its intended purpose.

If a provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision on one occasion does not waive the right to enforce it later. Any dispute should first be raised through the available support process so that it can be reviewed fairly and appropriately.

These terms are intended for players in Australia and are to be interpreted consistently with applicable Australian laws and requirements. By using Topspin Casino, you confirm that you have read these terms, understand your responsibilities and agree to use the services safely, lawfully and responsibly.